Privacy Policy

Effective Date: 13 August 2026
Last Updated: 23 August 2026

1. Introduction

Maelle Health Technologies Private Limited ("Company", "we", "us" or "our") operates Saisha, a digital health platform focused on helping individuals understand, track and manage their health. We believe that privacy is fundamental to building trusted healthcare and wellness experiences.

Saisha enables individuals to access health tracking tools, educational resources, care plans and consultations, while also enabling qualified healthcare and wellness professionals to provide services through the platform.

The Saisha ecosystem includes, among other services:

Saisha Health, our patient-facing application;
Saisha Care, our professional-facing application for approved Partners, including doctors, healthcare practitioners, nutritionists, fitness professionals and other approved service providers;
the Saisha website;
consultation, communication and care-management services;
APIs, integrations and technology infrastructure supporting the Saisha ecosystem; and
other products and services that link to or reference this Privacy Policy.

Because information processed through Saisha may include highly personal health, professional and financial information, we take its protection seriously.

This Privacy Policy explains:

what Personal Data we collect;
how we collect and use it;
how Patient and Partner information is handled;
how information is shared between Patients and Partners;
how we protect and retain information;
the rights and choices available to individuals; and
how individuals can contact us regarding privacy matters.

This Privacy Policy is intended to apply across the Saisha ecosystem. Certain services may also be accompanied by additional, contextual privacy notices or consent requests.

2. The Saisha Ecosystem

For purposes of this Privacy Policy, the "Saisha Ecosystem" includes the products, applications, websites, technology infrastructure and services operated by or on behalf of Maelle Health Technologies Private Limited.

2.1 Saisha Health

Saisha Health is the patient-facing application through which individuals may access services such as:

health tracking;
menstrual and reproductive health tracking;
health and wellness information;
personalized health information and features;
care plans;
consultations;
communications with Partners;
educational content;
health records and documents;
reminders and notifications; and
other health and wellness services.

2.2 Saisha Care

Saisha Care is the professional-facing application through which approved Partners may:

create and manage professional profiles;
complete professional verification;
receive and manage consultations or service requests;
communicate with Patients;
review information made available for a Patient's care or requested service;
document consultations and professional interactions;
create or contribute to care plans;
provide recommendations or services;
manage schedules and availability;
receive payments or settlements where applicable; and
use other professional tools provided by Saisha.

2.3 Saisha Website and Other Services

This Privacy Policy also applies to the Saisha website, web applications, APIs, communications and other services that link to or reference this Privacy Policy.

The Saisha website at saishahealth.com does not require an account, does not offer sign-in and does not collect health information. Articles and other material published on the website are general information and are not personalised to any individual. The Personal Data described elsewhere in this Privacy Policy is collected within the Saisha applications, after you sign in.

To understand how the website is used, we use third-party analytics services that set cookies or similar technologies on your device and process technical information such as your IP address, device type and the pages you view. This information is used in aggregate to understand which material is read and how visitors reach the website. It is not used to identify you and is not combined with health information. Sections 5.10, 14.2 and 21 describe the categories of technical information collected and the service providers involved.

Most browsers allow you to block or delete cookies through their settings. Blocking them does not affect your ability to read anything published on the website.

3. Who This Privacy Policy Applies To

This Privacy Policy applies to individuals who interact with the Saisha Ecosystem, including:

3.1 Patient Users

A "Patient User" or "Patient" is an individual who uses Saisha Health or related Saisha services to track, understand, manage or receive services relating to their health or wellness.

3.2 Partners

A "Partner" is an individual professional approved or permitted to provide services through Saisha, including, depending on the services offered:

doctors;
healthcare practitioners;
dermatologists;
nutritionists;
dietitians;
fitness professionals;
wellness professionals;
coaches; and
other professionals or service providers authorised by Saisha.

3.3 Other Users

This Privacy Policy may also apply to website visitors, prospective Partners, customer-support users, individuals communicating with Saisha, and other individuals whose Personal Data Saisha processes in connection with its services.

4. Important Definitions

For purposes of this Privacy Policy:

"Personal Data" means information that relates to an identifiable individual, to the extent such information is governed by applicable data-protection law.

"Patient Data" means Personal Data relating to a Patient, including health and wellness information.

"Partner Data" means Personal Data relating to a Partner, including identity, professional, verification, financial and platform-use information.

"Health Information" means information concerning an individual's health, medical history, symptoms, diagnoses, treatment, reproductive health, laboratory results, lifestyle, wellness or related matters.

"Partner-Generated Information" means information created by a Partner in connection with services provided through Saisha, including consultation notes, assessments, recommendations, care plans, prescriptions where applicable and other professional records.

"Saisha Account" means an account used to access Saisha Health, Saisha Care or another Saisha service.

Where applicable, terms such as "Data Principal", "Data Fiduciary", "Data Processor" and other statutory terms will have the meanings assigned to them under the Digital Personal Data Protection Act, 2023, the rules made thereunder, and other applicable data-protection law.

5. Information We Collect

We collect information that is necessary to provide, secure, operate and improve the Saisha Ecosystem.

The information collected depends on whether you are a Patient, Partner, website visitor or another user and on which services you choose to use.

5.1 Patient Account and Contact Information

When a Patient creates or maintains an account, we may collect:

name;
email address;
mobile phone number;
date of birth or age;
account credentials;
authentication information;
communication preferences;
general location information where necessary;
profile information; and
information necessary to maintain account security.

5.2 Patient Menstrual and Reproductive Health Information

If a Patient uses relevant Saisha features, they may provide:

period start and end dates;
cycle length and variability;
menstrual flow;
period-related symptoms;
ovulation-related information;
fertility-related information;
pregnancy-related information;
contraception information;
sexual and reproductive health information;
reproductive history; and
other information voluntarily provided about menstrual or reproductive health.

5.3 Patient Health and Clinical Information

Depending on the services used, a Patient may provide:

medical history;
symptoms;
diagnoses or suspected conditions;
information relating to PCOS/PMOS, endometriosis, thyroid health or other conditions;
medications and supplements;
allergies;
laboratory and diagnostic results;
imaging or diagnostic reports;
vital measurements;
treatment information;
prescriptions;
consultation records;
care plans;
information provided to or received from healthcare professionals; and
other health-related information voluntarily provided by the Patient.

Patients are not required to provide optional health information. Certain services, including personalized care plans or consultations, may however require relevant information to function properly.

5.4 Patient Lifestyle and Wellness Information

Where relevant to a service, we may collect:

sleep information;
physical activity;
exercise information;
nutrition and dietary information;
weight;
height;
body measurements;
stress or mood information;
lifestyle habits;
fitness goals;
wellness goals; and
other wellness information voluntarily provided.

5.5 Partner Account and Contact Information

When a Partner creates or maintains a Partner account, we may collect:

name;
email address;
mobile phone number;
date of birth or age where required;
profile photograph;
professional contact information;
account credentials;
authentication information;
communication preferences;
professional location information;
availability and scheduling information; and
other information required to operate the Partner account.

5.6 Partner Professional Information

To create, verify and operate a Partner profile, we may collect:

professional designation;
qualifications and degrees;
certifications;
professional registration or licence information;
registration number;
registration authority;
area of specialization;
professional experience;
clinic, hospital or organisation affiliation;
professional address;
services offered;
consultation categories;
professional biography;
professional profile information;
pricing or service information;
availability;
professional documents; and
other information relevant to the Partner's services.

5.7 Partner Verification and KYC Information

Where required to verify eligibility to provide services through Saisha, we may collect and process:

identity information;
government-issued identification information;
professional registration information;
qualification documents;
certificates;
licences;
verification documents;
information obtained from professional or regulatory databases where permitted;
bank or payment verification information;
tax information; and
other information reasonably necessary for verification, safety, fraud prevention or regulatory compliance.

We may use third-party verification providers for these purposes.

5.8 Partner Financial and Payment Information

Where Saisha facilitates payments or settlements to Partners, we may collect:

bank account details;
payment identifiers;
transaction information;
payout information;
invoices;
tax information;
applicable withholding information;
refund or adjustment information; and
other information necessary to process Partner payments.

Payment credentials may be processed directly by payment service providers and may not be stored by Saisha.

5.9 Consultation and Care Information

Depending on the service, Saisha may process information created or exchanged during a Patient–Partner relationship, including:

consultation records;
clinical notes;
assessments;
symptoms;
diagnoses;
recommendations;
treatment information;
prescriptions where applicable;
nutrition plans;
fitness plans;
care plans;
follow-up instructions;
progress information;
documents;
images;
reports;
messages;
audio or video consultation information where applicable; and
other information exchanged in connection with the requested service.

5.10 Technical and Usage Information

When you use Saisha, we may automatically collect:

device type;
operating system;
browser or application information;
IP address;
approximate location derived from technical information, where permitted;
device identifiers;
application identifiers;
log information;
application performance information;
crash reports;
security information;
usage information;
features accessed;
interactions with the platform; and
other technical information necessary to operate and secure our services.

5.11 Communications

If you contact Saisha or communicate through Saisha support or service channels, we may collect information contained in those communications.

Patient–Partner communications may also be processed where they are transmitted through Saisha and where necessary to provide, secure, document or support the relevant service.

6. Information Created Through Use of Saisha

Saisha may create or derive information from information provided by Patients, Partners and other users.

This may include:

health-tracking summaries;
longitudinal health profiles;
care-plan status;
appointment history;
consultation history;
service utilisation;
adherence information;
health or wellness trends;
personalised recommendations;
reminders;
analytics;
platform performance information;
Partner performance information;
matching or recommendation information; and
other information generated through use of Saisha.

Where information created through use of Saisha constitutes Personal Data, it will be handled in accordance with this Privacy Policy and applicable law.

7. Partner-Generated Information

Partners may create information about Patients in connection with services provided through Saisha.

Healthcare Professionals

consultation notes;
clinical observations;
diagnoses;
treatment recommendations;
prescriptions where applicable;
follow-up instructions;
clinical assessments; and
other professional records.

Nutrition Professionals

nutrition assessments;
dietary recommendations;
nutrition plans;
dietary goals;
progress assessments; and
related recommendations.

Fitness Professionals

fitness assessments;
exercise plans;
training recommendations;
activity goals;
restrictions or precautions;
progress assessments; and
related recommendations.

Partner-Generated Information may become part of the Patient's longitudinal care or service record.

Where a Partner is independently required by applicable law or professional standards to maintain records, that Partner may have separate obligations regarding those records.

8. How We Use Personal Data

We use Personal Data only for specified and legitimate purposes relevant to operating the Saisha Ecosystem and as permitted by applicable law.

8.1 Provide and Operate Saisha

We may use Personal Data to:

create and maintain accounts;
authenticate users;
provide health-tracking functionality;
provide Partner services;
facilitate consultations;
facilitate appointments;
provide care plans;
provide educational content;
facilitate communication;
provide customer support;
process payments;
process refunds;
administer Partner settlements;
operate professional verification; and
provide requested services.

8.2 Personalize the Experience

We may use information to personalize:

health-tracking experiences;
educational content;
reminders;
care plans;
health information and features available through the service;
recommendations;
Partner matching;
service recommendations; and
other platform features.

Personalization does not replace diagnosis or treatment by a qualified healthcare professional.

8.3 Support Patient–Partner Care

We may process information to:

make relevant Patient information available to an authorised Partner;
allow Partners to review relevant information;
enable Partners to document services;
facilitate care-plan creation;
coordinate follow-up;
maintain longitudinal records; and
support continuity of care.

8.4 Verify and Manage Partners

We may process Partner Data to:

verify identity;
verify professional credentials;
confirm registration or licensing;
prevent fraud;
assess eligibility;
manage Partner accounts;
administer professional profiles;
facilitate scheduling;
administer payments;
manage complaints and disputes;
monitor platform safety;
provide Partner support; and
maintain platform quality.

8.5 Improve and Secure Our Services

We may use information to:

maintain and improve functionality;
troubleshoot technical issues;
detect and prevent fraud;
detect abuse and security incidents;
monitor performance;
understand platform usage;
develop features;
conduct analytics;
conduct quality assurance;
improve safety; and
protect the integrity of the platform.

8.6 Legal and Regulatory Compliance

We may process or retain information where necessary to:

comply with applicable laws and regulations;
respond to lawful requests;
meet accounting or tax obligations;
satisfy applicable professional or regulatory requirements;
establish, exercise or defend legal claims;
investigate security incidents;
prevent unlawful activity; and
protect the rights, safety and security of users, Partners, Saisha and others.

9. Patient–Partner Data Sharing

Patient privacy is a core principle of the Saisha Ecosystem.

When a Patient requests, books or participates in a service provided by a Partner, Saisha may make available to that Partner the Personal Data reasonably necessary to provide the requested service, subject to applicable law and the Patient's applicable permissions or authorisations.

Depending on the service, this may include:

relevant medical history;
relevant symptoms;
diagnoses;
laboratory or diagnostic information;
medications;
lifestyle information;
nutrition information;
physical activity information;
relevant previous care plans;
consultation history;
documents or reports;
information directly provided by the Patient to the Partner; and
other information reasonably necessary for the requested service.

Saisha will seek to apply appropriate access controls so that Partners receive information relevant to the services they are authorised to provide.

A Partner will not automatically receive unrestricted access to all information held by Saisha merely because the Partner is registered on the platform.

10. Role-Based Partner Access

Partner access may depend on:

the Partner's professional role;
the services being provided;
the Patient–Partner relationship;
the Patient's applicable permissions or authorisations;
the relevance of the information to the requested service;
applicable legal or professional requirements;
organisational permissions; and
Saisha's internal access-control policies.

For example, information relevant to a medical consultation may differ from information relevant to a nutrition, dermatology or fitness service.

Saisha may therefore use role-based and need-to-know access controls to limit the categories of Patient Data accessible to different Partners.

Partners are expected to access and use Patient information only for legitimate professional purposes connected with the services they are authorised to provide.

Where technically and legally appropriate, Patients may be provided with controls to view, manage or withdraw permissions relating to Partner access, subject to applicable legal, clinical and operational requirements.

11. Partner Responsibilities Regarding Patient Data

Partners who receive Patient Data through Saisha are expected to:

use Patient Data only for legitimate purposes connected with the services provided;
maintain confidentiality;
comply with applicable professional obligations;
comply with applicable data-protection and healthcare requirements;
protect credentials and access information;
avoid unauthorised disclosure;
report suspected security or privacy incidents;
access only information reasonably necessary for their services; and
comply with applicable agreements with Saisha.

Where a Partner independently determines the purposes and means of processing information or maintains records independently of Saisha, the Partner may have separate responsibilities under applicable law.

For example, a Partner may have independent professional or legal obligations concerning clinical records, diagnosis, treatment, prescriptions or other professional services.

12. Consent and Your Choices

Where processing of Personal Data requires consent, Saisha will seek consent through an appropriate mechanism.

Depending on the service, Saisha may request separate permissions or authorisations for:

account creation and service delivery;
health information;
Patient–Partner information sharing;
optional marketing;
location-based services; and
other optional functionality.

Where required, information presented when consent is requested will identify the relevant categories of Personal Data and the purposes for which they are processed.

You may withdraw consent where applicable.

Withdrawal of consent will not affect processing that was lawfully carried out before withdrawal. Withdrawal may, however, affect our ability to provide features or services that depend on that information or consent.

13. Patient Authorisation for Partner Access

Where appropriate, Saisha may request a Patient to authorise a Partner to access information relevant to a particular service.

For example, a Patient may be asked to authorise access to relevant health and lifestyle information for the purpose of:

a medical consultation;
a nutrition consultation;
a dermatology consultation or service;
a fitness assessment;
creation of a care plan; or
another requested service.

The scope of information made available may depend on the nature of the service.

Where technically and legally appropriate, Patients may be provided with controls to manage or withdraw such permissions.

14. Sharing Personal Data with Third Parties

We do not sell Personal Data.

We may disclose or make Personal Data available in the following circumstances.

14.1 Partners

As described above, relevant Patient Data may be shared with a Partner when necessary to provide a requested service and as permitted by applicable law.

14.2 Service Providers and Data Processors

We may use trusted third-party service providers to operate Saisha, including providers of:

cloud infrastructure;
hosting;
authentication;
security;
payment processing;
communications;
customer support;
analytics;
application monitoring;
video consultation infrastructure;
data storage;
backups;
identity verification;
professional credential verification;
fraud prevention;
notification services; and
other technology services.

These providers may process Personal Data on our behalf and will be subject to appropriate contractual, security and legal requirements.

14.3 Independent Third Parties

Certain third parties may independently determine the purposes and means of processing information. Such parties may have their own privacy policies and responsibilities.

14.4 Legal and Regulatory Compliance

We may disclose Personal Data where required or permitted by applicable law, regulation, legal process or lawful governmental request.

14.5 Protection of Rights and Safety

We may disclose information where reasonably necessary to:

detect or investigate fraud;
prevent unlawful activity;
investigate security incidents;
protect users;
protect Partners;
protect Saisha;
respond to threats to safety; or
protect legal rights.

14.6 International and Cross-Border Processing

Saisha and its service providers may process or store Personal Data in India or in other jurisdictions where Saisha or its service providers operate.

Where Personal Data is transferred, accessed or processed across borders, Saisha will do so subject to applicable law and any required safeguards, contractual protections or government restrictions.

15. Data Security and Personal Data Breach Response

We implement reasonable technical and organisational safeguards designed to protect Personal Data against unauthorized access, loss, misuse, alteration, disclosure or destruction.

Depending on the nature of the information and processing, safeguards may include:

encryption in transit;
appropriate encryption or protection of stored information;
access controls;
role-based permissions;
authentication and authorization controls;
least-privilege access;
monitoring and logging;
backup and recovery controls;
security testing;
vulnerability management;
confidentiality obligations;
incident-response procedures; and
other reasonable security measures.

We cannot guarantee that any electronic transmission, storage or processing method will be completely secure.

If Saisha becomes aware of a Personal Data breach, we will investigate, contain and remediate the incident and provide notifications to affected individuals and relevant authorities to the extent and within the timelines required under applicable law.

16. Data Retention

We retain Personal Data only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide requested services, comply with applicable legal or professional obligations, resolve disputes, enforce agreements, protect our services and otherwise comply with applicable law.

Different categories of information may therefore have different retention periods.

16.1 Account Information

We generally retain account and profile information while an account remains active.

If an account remains inactive for three (3) years, we may initiate deletion of the account and associated Personal Data that is no longer required for the purposes for which it was collected, subject to applicable law and the retention requirements described in this section.

Where required by applicable law, we will provide appropriate notice before deleting an inactive account and, where applicable, provide an opportunity for the individual to reactivate the account or otherwise contact Saisha.

Information that is required to be retained for legal, regulatory, professional, security, fraud-prevention, dispute-resolution or other lawful purposes may be retained for the applicable period.

16.2 Health and Consultation Records

Health and consultation records may need to be retained for periods determined by:

applicable law;
professional obligations;
clinical record requirements;
contractual requirements; and
legitimate operational or legal requirements.

Where a Partner is independently required to retain clinical or professional records, those records may remain subject to the Partner's applicable retention obligations.

Saisha does not represent that all health information, consultation records or related communications are subject to one universal retention period.

16.3 Partner Verification Records

Professional verification, credential and KYC records may be retained for as long as reasonably necessary to:

establish and maintain Partner eligibility;
comply with legal or regulatory obligations;
prevent fraud;
resolve disputes; and
protect the integrity and safety of the platform.

16.4 Financial Records

Financial, tax, accounting and transaction information may be retained for periods prescribed by applicable law.

16.5 Legal Requirements

Information may be retained for longer where necessary to:

comply with applicable law;
respond to legal proceedings;
establish or defend legal claims;
prevent fraud;
investigate security incidents; or
protect legal rights.

17. Deletion of Account and Personal Data

Patients and Partners may request deletion of their Saisha account and Personal Data through mechanisms provided by Saisha or by contacting us.

When an account deletion request is received:

Saisha will initiate the applicable deletion process.
Where appropriate, a limited period may be provided during which the deletion request can be cancelled.
Information that is not required to be retained will be deleted or appropriately de-identified.
Information required to be retained under applicable law or professional obligations may be retained for the applicable period.
Retained information will be subject to appropriate access restrictions and will not be used for unrelated purposes.
Information contained in backups may remain for a limited period until securely overwritten or deleted in accordance with applicable backup processes.

Deletion of a Saisha account does not necessarily result in deletion of records independently maintained by a Partner or another third party that has separate legal or professional obligations.

Where certain information cannot be immediately deleted, Saisha may explain the applicable reason where required.

For Saisha Health, you can request account deletion in the app or from Delete your account, and you can delete your data without closing your account from Delete your data. An account deletion request has a 7-day grace period during which you can cancel it, and completes within 30 days of the request.

Records of your consultations and communications with practitioners are kept for 3 years as required for clinical record-keeping, in a form no longer linked to your profile. Payment records are kept for 8 years as required by law. Retained records are unlinked from your profile, access-restricted, and used only to meet these obligations. In rare cases some data may be kept longer where the law requires it.

18. User Privacy Rights

Subject to applicable law and applicable limitations, you may have rights concerning your Personal Data, including rights to:

request information about Personal Data processed by Saisha;
request correction or updating of inaccurate information;
request deletion of Personal Data;
withdraw consent where processing is based on consent;
request information about how your Personal Data is processed;
raise a grievance concerning processing of your Personal Data; and
exercise other rights available under applicable data-protection law.

Partners may also have rights relating to their professional profile, verification information and Partner Data, subject to applicable law and legitimate retention requirements.

To exercise applicable rights, contact us using the details provided in this Privacy Policy.

We may need to verify your identity before acting on a request in order to protect Personal Data from unauthorized access.

Where the Digital Personal Data Protection Act, 2023 or applicable rules provide specific rights, procedures or grievance mechanisms, Saisha will follow those requirements to the extent applicable to the relevant processing.

19. Children and Minors

Saisha may offer services that could be used by individuals under 18 only where the relevant service is designed and permitted for such users.

Where applicable law requires verifiable consent of a parent or lawful guardian before processing the Personal Data of a child, Saisha will obtain and verify such consent in accordance with applicable law.

Saisha will not knowingly process children's Personal Data in a manner prohibited by applicable law, including processing that is likely to cause a detrimental effect on the well-being of a child, or tracking, behavioural monitoring or targeted advertising directed at children where such activities are prohibited.

Where a healthcare or other legally recognised exception applies to processing children's Personal Data, Saisha will process such information only to the extent permitted and subject to applicable conditions.

Parents or lawful guardians may contact Saisha using the privacy contact details below regarding a child's Personal Data.

20. Marketing Communications

Saisha may send service-related communications necessary to operate your account or provide requested services.

These may include:

appointment notifications;
care-plan notifications;
security alerts;
account notifications;
transactional communications;
important service announcements; and
other operational communications.

Where required or permitted by law, Saisha may separately request permission to send optional promotional or marketing communications.

You may opt out of marketing communications using the unsubscribe mechanism provided in the communication or by contacting us.

Opting out of marketing communications will not prevent essential service, account, security or transactional communications.

21. Third-Party Services and External Privacy Policies

Saisha may integrate with third-party services to provide functionality such as:

payments;
cloud infrastructure;
authentication;
communication;
analytics;
identity verification;
professional verification;
consultation technology;
video services;
storage;
customer support; and
other technology services.

Where a third party processes Personal Data on our behalf, we seek to establish appropriate contractual and security safeguards.

Where a third party independently determines the purposes and means of processing Personal Data, that third party may have its own privacy policy and responsibilities.

You should review the privacy information applicable to those third-party services where appropriate.

22. Data Protection and Partner Access Controls

Saisha is designed around the principle that access to Personal Data should be limited to individuals and systems that have a legitimate need to access it.

We may therefore use:

role-based access controls;
purpose-based access;
need-to-know restrictions;
authentication;
authorization controls;
audit logs;
access monitoring; and
other technical and organisational controls.

Partner access may be restricted or removed when:

a Partner relationship ends;
a consultation or service ends;
professional credentials expire;
verification requirements are not met;
an account is suspended;
a security concern arises; or
access is otherwise no longer required.

23. Grievances and Privacy Requests

If you have a question, concern, complaint or request concerning the processing of your Personal Data, you may contact:

Privacy & Grievance Contact
Maelle Health Technologies Private Limited
Grievance Officer: Satya Madhu Varshini Maddala
Email: madhumsv@saishahealth.com
Address: B605, Backside of Pista Hz Gothic Pentagon Clouds, Bachupally, K.V. Rangareddy, Telangana, India – 500090

Please provide sufficient information to help us understand and respond to your request.

We will handle privacy requests and grievances in accordance with applicable law and our internal procedures.

Where applicable law provides additional mechanisms for escalation, you may use those mechanisms after following the process available through Saisha.

If Saisha is required to designate a Data Protection Officer or other responsible person under applicable law, the relevant contact details will be made available through the appropriate privacy notice or communication channel.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

our products and services;
the Saisha Ecosystem;
how we process Personal Data;
applicable laws and regulations;
security practices;
technology and infrastructure;
Partner services; or
regulatory requirements.

When changes are material, we will provide appropriate notice as required by applicable law.

The "Last Updated" date at the beginning of this Privacy Policy indicates when it was most recently revised.

25. Contact Us

For questions regarding this Privacy Policy, data protection, privacy rights or the processing of your Personal Data, please contact:

Maelle Health Technologies Private Limited
Email: madhumsv@saishahealth.com
Address: B605, Backside of Pista Hz Gothic Pentagon Clouds, Bachupally, K.V. Rangareddy, Telangana, India – 500090

Important Notice

Saisha provides technology and healthcare-support infrastructure designed to help Patients understand and manage information relating to their health and to facilitate services provided by Partners.

Information provided through Saisha, including personalised information, recommendations and educational material, is not intended to replace professional medical diagnosis, emergency medical care or treatment by a qualified healthcare professional.

Where healthcare or other professional services are provided by a Partner, the relevant Partner remains responsible for providing those services in accordance with applicable professional, legal and regulatory requirements.

Nothing in this Privacy Policy limits any rights or protections that cannot lawfully be excluded under applicable law.